In Welfare Services

Western Australia Minister for Child Protection Robyn McSweeney

Contemporary Approach Announced To Delivering Family Support Services

Victor P Taffa

The State Government plans to introduce a common sense service delivery approach to provide better support, referral and targeted information for Western Australian families. would provide a tailored and integrated online and telephone service and be developed across Metropolitan and Regional areas from 2010-2012.

Child Protection Minister Robyn McSweeney said it was hoped the successful use of would result in families not having to follow a statutory child protection path.

“The first phase of this exciting initiative will start this December with the establishment of the service in Midland, Armadale, Joondalup and the South-West.” Mrs. McSweeney said.




“It is pleasing that by 2012, the whole of Western Australia will have integrated secondary family support services, connecting services within regions to improve the way in which help is provided to vulnerable children, young people and families.” would provide:

  • Easier and earlier access to services;
  • More personalised and comprehensive approaches to address complex issues;
  • Strengthened links between services for children and adults;
  • Case management, available earlier and over a longer period of time for families with complex issues.

“The establishment of this service will ensure the State is better positioned to manage the anticipated increase in demand in child protection services, following the expansion of mandatory reporting in 2012 one of this Government’s important election commitments.” the Minister said.

Funding of $1.4 Million in 2010-11 and $5.6 Million over four years was announced in the State Budget enabling the non-government sector to establish across WA.


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