Western Australia Minister for Transport & Disability Services Simon O’Brien
Improved taxi services for Perth’s wheelchair taxi customers
Victor P Taffa
From today, eligible people living with disabilities will be able to enjoy greater access and more reliable taxi services following the introduction of three new Multi Purpose Taxi (MPT) initiatives.
Western Australia Minister for Transport Simon O’Brien said that as Minister for Transport and Disability Services he had long been concerned about the need to enhance taxi services for people with a disability.
“The State Government is committed to improving access to taxi services for people living with a disability, particularly those in wheelchairs who are dependent on taxis as their main mode of transport.” Mr O’Brien said.
“I am therefore pleased to announce a new suite of measures aimed at assisting eligible people with a disability, particularly those in wheelchairs, who frequently use MPTs.”
The new initiatives deliver:
- A 12-month extension for the ‘standby taxi’ system to ensure that all wheelchair taxi requests can be met in a timely and reliable manner. The new system will be operated by Black & White Taxis and Swan Taxis between 8am and 6pm;
- A 12-month trial of an increased night time lifting incentive of $20 for MPT operators to provide a wheelchair service between 6pm and 8am when the job is booked through a taxi dispatch system;
- An increase in the Taxi User Subsidy Scheme (TUSS) cap on the level of subsidy from $25 to $35 for trips undertaken by 75 % eligible TUSS members travelling in wheelchairs, or with a scooter, in a MPT or wheelchair accessible country taxi.
“I strongly support these initiatives as they will allow for wheelchair jobs to be covered more efficiently and effectively.” the Minister said.
“The implementation of the standby vehicle will create a greater equality of taxi services for people with disabilities in terms of timeliness and reliability.”
Mr O’Brien also said by doubling the night time lifting incentive from $10 to $20, MPT operators would be encouraged to give priority to wheelchair jobs allocated by taxi dispatch services.
“The night time lifting incentive should provide improved service for eligible wheelchair-bound passengers, who travel out of office hours.” Mr. O’Brien said.
The Minister said the new TUSS cap increase should ensure longer journeys are more economical for wheelchair taxi users.
“This is the first time the TUSS cap has been increased since the scheme’s inception in 1988.” the Minister said.
“This Government has recognised the need for a better subsidy rate due to the growing number of trips exceeding the present cap.”
The implementation of the standby vehicle service and the $20 night time lifting incentive totalling $225,000 will be funded by the State Government through the Taxi Industry Development Account (TIDA), while the Department of Transport will provide funding for the increased TUSS cap.
The announced changes will be introduced from April 28.
For more information on the MPT and TUSS initiatives and subsidies visit
http://www.transport.wa.gov.au/taxis or call 9218 3606
Editor Victor P Taffa has previously driven a Taxi-Cab in Sydney and from experience many Sydney Taxi drivers have sadly mistaken guide dogs and have refused to take vision impaired passengers. This announcement by Mr. O’ Brien is welcomed as the increase in financial incentives will go some way to assist disabled passengers. Perhaps the New South Wales Minister for Transport & Infrastructure could also take onboard Mr. O’ Brien’s measures.

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